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Sponsors
21 Co-sponsors
- Joseph P. Addabbo Jr.
- Tony Avella
- David Carlucci
- Ruben Diaz
- Martin Malavé Dilan
- Adriano Espaillat
- Terry Gipson
- Brad Hoylman-Sigal
- Timothy M. Kennedy
- William J. Larkin Jr.
- George Latimer
- Jack M. Martins
- Ted O'Brien
- Kevin S. Parker
- José Peralta
- Gustavo Rivera
- Diane J. Savino
- José M. Serrano
- Toby Ann Stavisky
- Cecilia Tkaczyk
- David J. Valesky
History
- Print number 4434c
- Amend and recommit to investigations and government operations
- Referred to investigations and government operations
- Print number 4434b
- Amend (t) and recommit to investigations and government operations
- Print number 4434a
- Amend and recommit to investigations and government operations
- Referred to investigations and government operations
Companion bill
The same bill in the other chamber. A bill becomes law when one version passes both houses and the governor signs it, so either number can carry it.
Requires certain companies to operate and maintain call centers
Assembly Floor Calendar · Sponsor Linda Rosenthal
Full text
The text isn't available here yet. Check nysenate.gov.
Sponsor's memo
BILL NUMBER:S4434C
Title of bill
An act to amend the public service law and the general business law, in relation to call centers
Purpose
The purpose of this bill is to improve customer service by establishing requirements for telecommunication corporations that. provide call center service assistance.
Summary of provisions
Sections 1 and 2 of the bill amend the public service law and the general business law to establish requirements for telecommunication corporations that provide call center service assistance.
Section 3 of the bill is the effective date.
Justification
Over the past four years, the United States has lost at least 500,000 call center jobs as businesses have opted to relocate out of state or out of the country. In addition to limiting employment opportunities for struggling families, the use of foreign call centers present a number of security concerns with respect to protecting New Yorkers' personal confidential information. By requiring notice and a hearing before the public service commission if a telecommunication company decides to close or relocate a call center, this legislation will, provide full information on such decision and ensure that New York jobs are protected.
Prior legislative history
New bill.
Fiscal implications
To be determined.
Effective date
This act shall take effect immediately.
Summaries, headlines and scores are AI-generated from the official bill text. How we score bills. Source: NYS Open Legislation.