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S7321Senate2013-2014 SessionSame asA9645

Provides that the public service commission shall establish service performance standards for telephone corporations

Sponsor Cecilia TkaczykSD-46+14 co-sponsorsAffects Environment & Energy
Status
In Senate Committee
Energy And Telecommunications
Impact
Pending
Passage
Pending

Bill progress

Step 2 of 7

In committee · Energy And Telecommunications

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History

  1. Referred to energy and telecommunications

Companion bill

Full text

The text isn't available here yet. Check nysenate.gov.

Sponsor's memo

BILL NUMBER:S7321 REVISED MEMO 05/14/2014

Title of bill

An act to amend the public service law, in relation to service performance standards for telephone corporations

Purpose or general idea of bill

To require any telephone corporation that offer fixed wireless telephone services to meet the service performance standards established by the public service commission ("PSC") before it can offer such wireless telephone services to customers.

Summary of specific provisions

Section one of the bill requires providers of telephone service that offer fixed wireless telephone services to file monthly reports with PSC reporting their compliance rate with respect to the service performance standards established by the PSC as of January 1, 2010. The PSC is required to post the reports on its website. The information in the report shall not be exempt from disclosure.

Section two provides the following:

* Prohibits the PSC from waiving, reducing or eliminating a service performance standard for an individual service provider;

* Prohibits the PSC from using potential competition as a factor for establishing or eliminating a service performance standard;

* Provides for a penalty of the greater of $500,000 or three times the cost of meeting such standard for failing or neglecting to meet a service performance standard;

* Prohibits, with certain exceptions, the PSC from authorizing or allow- ing a service provider to offer wireless services until the

service provider has meet all of the performance standards applicable to the provider.

Section three sets for the severability clause.

Section four states that this Act shall take effect immediately.

Justification

In a petition, dated April 25, 2012, filed with the PSC, the State Attorney General found that:

* PSC allowed Verizon to subject only a small subset of its customers (8% of its customers) to the service performance standards;

* PSC has relieved Verizon from meeting certain service performance standards;

* PSC has allowed Verizon to aggregate its repair service measurements into five regions, rather than the 28 service repair bureaus;

* Verizon has drastically reduced its workforce with the result that it cannot meet its landline customer repair needs in a timely manner;

* Verizon's policy is to focus on competing for wireless customers, even at the expense of its own traditional wireline business;

* Verizon has chosen to spend the bulk of its investment and manpower on expanding its wireless business. Verizon has relentlessly downsized and avoided upgrading its wireline network;

* The current penalties are not sufficient to deter Verizon from deliv- ering the level of service required by the PSC service performance stan- dards.

This bill would address the problems and weaknesses identified by the Attorney General, and would ensure that telephone corporations that are offering fixed wireless do not abandon or ignore their landline custom- ers.

Prior legislative history

New bill

Fiscal implications

None

Effective date

This act shall take effect immediately.

Summaries, headlines and scores are AI-generated from the official bill text. How we score bills. Source: NYS Open Legislation.