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S1069Senate2017-2018 SessionSame asA380

Require Multilingual Job Agency Forms

Official title

“Relates to employment agencies”

Sponsor Jeffrey D. KleinSD-34+2 co-sponsors
Status
Senate Floor Calendar
Impact
5/10
Moderate
Outcome
Companion signed

Bill progress

Signed via A380

What's happening

This bill updates rules for New York employment agencies, expanding language access, clarifying contract requirements, and revising enforcement procedures.

Why it matters

  1. Expanded language access requirements ensure that employment agency forms are available in multiple languages. , making it easier for non-English speakers to understand contracts and their rights. Agencies are also protected from penalties for translation errors in official forms provided by the state.

  2. Clearer contract standards mandate that agencies provide detailed, plain-language summaries of employment terms and conditions. , limiting technical jargon to help job seekers better understand job offers, compensation, benefits, and any fees involved.

  3. Revised enforcement and compliance procedures give the commissioner more discretion over investigations and penalties. , including the ability to set timeframes for agencies to correct violations before fines are imposed, and clarify the complaint and inspection process.

  4. Procedural changes in recordkeeping and public transparency require agencies to post certain information online and retain key documents for inspection. , improving oversight and consumer protection for job seekers using employment agencies.

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Who cares

Headline styles

Require Multilingual Job Agency Forms

Plain English, a few words. Used as the page title.

Sponsors

Primary sponsor
Jeffrey D. Klein

Senator · Senate District 34

History

  1. Substituted by A380
  2. Ordered to third reading cal.23
  3. Referred to rules

Companion bill

The same bill in the other chamber. A bill becomes law when one version passes both houses and the governor signs it, so either number can carry it.

A380Assembly

Expand Employment Agency Language Access

Signed by Governor · Sponsor Francisco Moya

Impact 5 · ModerateSigned into law

Full text

6 pagesUnderlined is new[Struck] is removedOfficial text on nysenate.gov ↗

STATE OF NEW YORK

1069

2017-2018 Regular Sessions

IN SENATE

January 6, 2017

Introduced by Sen. KLEIN -- read twice and ordered printed, and when printed to be committed to the Committee on Rules

AN ACT to amend the general business law, in relation to employment agencies; and to amend a chapter of the laws of 2016, amending the general business law relating to employment agencies, as proposed in legislative bills numbers S. 8102 and A. 10672, in relation to the effectiveness thereof

The People of the State of New York, represented in Senate and Assembly, do enact as follows:

Section 1. Paragraph b of subdivision 2 of section 173 of the general business law, as amended by a chapter of the laws of 2016, amending the general business law relating to employment agencies, as proposed in legislative bills numbers S. 8102 and A. 10672, is amended to read as follows:

b. The application for a license shall be accompanied by samples or accurate facsimiles of each and every form which the applicant for a license will require applicants for employment to execute, and such forms must be approved by the commissioner before a license may be issued. The commissioner shall approve any such forms which fairly and clearly represent contractual terms and conditions between the proposed employment agency and applicants for employment, such as are permitted by this article. [The commissioner shall determine in his or her discretion, which languages to provide, in addition to English, based on the size of the state population that speaks each language and any other factor the commissioner deems relevant. All forms shall be made available to employment agencies in such a manner as determined by the commissioner.] The commissioner shall make all forms required pursuant to this article available to employment agencies in languages other than English, including any other language that the commissioner determines, in his or her discretion, based on the size of the New York population that speaks each language and any other factor that the commissioner

EXPLANATION--Matter in italics (underscored) is new; matter in brackets

[ ] is old law to be omitted.

LBD07084-01-7

S. 1069 2

deems relevant. An employment agency shall not be penalized for errors or omissions in the non-English portions of any forms provided by the commissioner.

§ 2. Subdivision 1 of section 174 of the general business law, as amended by a chapter of the laws of 2016, amending the general business law relating to employment agencies, as proposed in legislative bills numbers S. 8102 and A. 10672, is amended to read as follows:

1. Upon the receipt of an application for a license, the commissioner shall cause the name and address of the applicant, the name under which the employment agency is to be conducted, and the street and number of the place where the agency is to be conducted, to be posted on the commissioner's website, as well as in a conspicuous place in his public office. Such agency shall be used exclusively as an employment agency and for no other purpose, except as hereinafter provided. The commissioner shall investigate or cause to be investigated the character and responsibility of the applicant and agency manager and shall examine or cause to be examined the premises designated in such application as the place in which it is proposed to conduct such agency.

The commissioner shall require all applicants for licenses and agency managers to be fingerprinted. Such fingerprints shall be submitted to the division of criminal justice services for a state criminal history record check, as defined in subdivision one of section three thousand thirty-five of the education law, and may be submitted to the federal bureau of investigation for a national criminal history record check. The criminal history information, if any, received by the [department of labor] commissioner shall be considered in accordance with the provisions of article twenty-three-A of the correction law and subdivisions fifteen and sixteen of section two hundred ninety-six of the executive law. A reasonable time before making a determination on the application pursuant to this subdivision, the [department] commissioner shall provide the applicant with a copy of the applicant's criminal history information, if any. Where such criminal history information is provided, the [department] commissioner shall also provide a copy of article twenty-three-A of the correction law, and inform such applicant of his or her right to seek correction of any incorrect information contained in such criminal history information pursuant to the regulations and procedures established by the division of criminal justice services.

§ 3. Section 181 of the general business law, as amended by a chapter of the laws of 2016, amending the general business law relating to employment agencies, as proposed in legislative bills numbers S. 8102 and A. 10672, is amended to read as follows:

§ 181. Contracts, statements of terms and conditions, and receipts. It shall be the duty of every employment agency to give to each applicant for employment:

1. A true copy of every contract executed between such agency and such applicant, which shall have printed on it or attached to it a statement setting forth in a clear and concise manner the provisions of sections one hundred eighty-five, and one hundred eighty-six of this article.

2. (a) [Each contract] For class "C" theatrical employment: information as to the name and address of the person to whom the applicant is to apply for such employment, the kind of service to be performed, the anticipated rate of wages or compensation, the agency's fee for the applicant based on such anticipated wages or compensation, whether such employment is permanent or temporary, the name and address of the person authorizing the hiring of such applicant, and the cost of transportation

S. 1069 3

if the services are required outside of the city, town or village where such agency is located. If the job is a conditionally fee-paid job, the conditions under which the applicant will be required to pay a fee shall be clearly set forth in a separate agreement in ten-point type signed by the job applicant.

(b) for all other employment, including class "A" and "A-1" employment, each contract shall include, but not be limited to, the following: information as to the name and address of the person to whom the applicant is to apply for such employment, the name, the address, the mailing address, and the telephone number of the employer; the address or addresses of employment, the kind of service to be performed; the anticipated rate of wages or compensation; the anticipated hours of work per day and number of days to be worked per week; the agency's fee for the applicant based on such anticipated wages or compensation; any provision to the employee, and costs associated with that provision including housing, health insurance, healthcare, sick leave, holidays and retirement benefits; whether such employment is permanent or temporary, the anticipated period of employment, the name and address of the person authorizing the hiring of such applicant; and the cost of transportation if the services are required outside of the city, town or village where such agency is located. If the job is a conditionally fee-paid job, the conditions under which the applicant will be required to pay a fee shall be clearly set forth in a separate agreement in ten-point type signed by the job applicant.

[(b)] 3. (a) This paragraph shall apply to all classes of employment except for class "C" theatrical employment. The employment agency shall provide to each applicant, a separate document accompanying each contract summarizing the terms and conditions of the contract [in commonly understood terms]. This document shall be entitled "terms and conditions" and shall include the language that the document is not a contract and that such document is not legally binding. [The commissioner shall promulgate rules and regulations determining what information shall be included in the terms and conditions provided by an agency to an applicant] The terms and conditions shall be provided in plain and commonly understood terms and language which shall aid the job applicant in understanding the transaction and such document shall limit the use of technical terms whenever possible.

(b) The terms and conditions shall conform to any templates established by the commissioner and be made available to employment agencies in such manner as determined by the commissioner. In developing such templates, the commissioner shall afford the public an opportunity to submit comments on such templates.

(c) The commissioner may promulgate rules and regulations necessary to carry out the provisions of this section.

[(c) When a job applicant identifies as his or her primary language a language for which a template is not available from the commissioner, the employment agency shall comply with this subdivision by providing that employee an English-language statement.]

(d) An employment agency shall not be penalized for errors or omissions in the non-English portions of any [notice] templates provided by the commissioner.

[3.] 4. A receipt for any fee, deposit, consideration, or payment which such agency receives from such applicant, which shall have printed or written on it the name of the applicant, the name and address of the employment agency, the date and amount of such fee, deposit, consideration or payment or portion thereof for which the receipt is given, the

S. 1069 4

purpose for which it was paid, and the signature of the person receiving such payment. If the applicant for employment has been recruited from outside the state for domestic or household employment the receipt shall have printed on it, or attached to it, a copy of section one hundred eighty-four of this article. The receipt shall also include, immediately above the place for signature of the person receiving payment, set off in a box and printed in bold capital letters, the following statement: "An employment agency may not charge you, the job applicant, a fee before referring you to a job that you accept. If you pay a fee before accepting a job or pay a fee that otherwise violates the law, you may demand a refund, which shall be repaid within seven days".

[4.] 5. The completed original or duplicate-original copy of each such contract, statement of terms and conditions, receipts, and any other documents given to the applicant shall be retained by every employment agency for three years following the date on which the contract is executed or the payment is made, and shall be made available for inspection by the commissioner or his duly authorized agent or inspector, upon his request. Notwithstanding the other provisions of such contracts, the monetary consideration to be paid by the applicant shall not exceed the fee ceiling provided in subdivision eight of section one hundred eighty-five of this article.

§ 4. Subdivisions 2, 4 and 5 of section 189 of the general business law, as amended by a chapter of the laws of 2016, amending the general business law relating to employment agencies, as proposed in legislative bills numbers S. 8102 and A. 10672, are amended to read as follows:

2. To effectuate the purposes of this article, article nineteen-B of the labor law and sections 37.01, 37.03 and 37.05 of the arts and cultural affairs law, the commissioner or any duly authorized agent or inspector designated by such commissioner, shall have authority to inspect the premises, registers, contract forms, completed contracts, statements of terms and conditions, receipt books, application forms, referral forms, reference forms, reference reports and financial records of fees charged and refunds made of each employment agency, and any other record that the employment agency is required to maintain pursuant to this article, which are essential to the operation of such agency, and of each applicant for an employment agency license, as frequently as necessary to ensure compliance with this article and such sections. In no event shall any employment agency be inspected less frequently than once every eighteen months. Inspections may consist of in-person visits to employment agencies or the review of records as described in this subdivision or both. The commissioner shall also have authority to subpoena records and witnesses or otherwise to conduct investigations of any employer or other person where he or she has reasonable grounds for believing that such employer or person is violating or has conspired or is conspiring with an employment agency to violate this article or such sections.

4. Complaints against any such licensed or unlicensed person may be made orally or in writing to the commissioner, or be sent in an affidavit form without appearing in person, and may be made by recognized employment agencies, trade associations, or others. The commissioner may hold a hearing on a complaint with the powers provided by section one hundred seventy-four of this article. If a hearing is held, reasonable notice thereof, not less than five days, shall be given in writing to said person by serving upon the person either personally, by mail, or by leaving the same with the person in charge of his office, a concise statement of the facts constituting the complaint, and the hearing shall

S. 1069 5

Reflowed for reading: line numbers and page breaks removed. Cite the official text.

Sponsor's memo

Title of bill

An act to amend the general business law, in relation to employment agencies; and to amend a chapter of the laws of 2016, amending the general business law relating to employment agencies, as proposed in legislative bills numbers S. 8102 and A. 10672, in relation to the effectiveness thereof

Purpose or general idea of bill

To provide new provisions to prevent fraud in employment agencies by modifying license procedures, general practice procedures, and enforcement.

Summary of specific provisions

Section 1- Paragraph b of subdivision 2 of section 173 of the General Business Law is amended to allow the commissioner of the Department of Labor or the Department of Consumer Affairs to determine what languages will be used for translating documents provided by employment agencies.

Read the full memo (1,184 words)

Section 2- Subdivisions 1 and 2 of section 174 of the General Business Law are amended by adding that the employment agency's contact information be posted on the commissioner's website.This section also allows the commissioner to consider the criminal history of an applicant for a license of an employment agency.

Section 3- Section 179 of the General Business Law removes job orders from the list of documents required to keep on file for 3 years.

Section 4- Section 181 of the General Business Law is amended to add a statement of terms and conditions to the required documents to be given to applicants. Further, this section amends what information is required to be included in contracts. This section also provides that there be a section on the receipt that informs the applicant that the employment agency may not collect any fees before the applicant accepts a job and provides for the refunding of any money paid for that purpose. The section also requires that all documents given to the applicant shall be retained by the employment agency for three years.

Section 5- Subdivisions 1 and 3 of section 185 of the General Business Law are amended to remove fees charged to Class A and Class A-1 applicants.

Section 6- Subdivision 2 of section 187 of the General Business Law is amended to remove the employment agency's ability to collect fifty percent of the fee charged to applicable applicants who do not return to work with the same employer.

Section 7- Subdivision 3 of section 187 of the General Business Law is amended to require that the employment agency post its license number on advertisements.

Section 8- Section 188 of the General Business Law is amended to allow for the Office of New Americans to develop a public awareness campaign regarding the rights of job seekers and requires that such materials must be disseminated to employment agencies.

Section 9- Section 189 of the General Business Law is amended to reference the Attorney General's general enforcement power to investigate fraud to the enforcement provisions of this article. This section also adds certain documents to those that the commissioner may inspect and adds the ability for the commissioner to make in-person visits to the employment agency for inspection purposes.Further, this section allows for the Office of New Americans to receive complaints against employment agencies and to refer them to the appropriate enforcement authority.The section also provides for penalties to those employment agencies that violate this article of a fine of up to one thousand dollars per violation or up to five thousand dollars for repeat offenses and gives the commissioner the authority to allow for a cure period for minor violations. Lastly, it includes a savings clause for the article.

Section 10- Section 190 of the General Business Law is amended to increase the penalties to those who violate certain sections of this article from one thousand dollars to two thousand five hundred dollars per violation and for those sections not enumerated, from one hundred to five hundred dollars per violation.

Section 11- The effective date of this bill is immediate.

Justification

This legislation brings existing provisions regulating employment agencies up-to-date and strengthens protections for job seekers. In order to accomplish these goals, the legislation: 1) amends the General Business Law to more effectively deter employment agency abuse; 2) facilitates enforcement of the General Business Law; 3) empowers job seekers to hold employment agencies accountable; and 4) improves the job market for low-wage workers.

The current employment agency laws offer insufficient protection for job seekers, especially low-wage workers. For example, the current law contains an advance fee exception that exposes the most vulnerable job seekers to employment agency fraud. Under Section 185 of Article 11 of the General Business Law, employment agencies may charge fees to low-wage workers (i.e. domestic workers and manual workers) before placing workers in a job. All other classes of worker pay agencies only after securing a job. Agencies routinely profit from the advance fee exception by accepting fees from low-wage workers and failing to provide a service in return. In addition, inadequate penalties under the current General Business Law fail to deter employment agency abuse. Article 11 allows the New York City Department of Consumer Affairs or the New York State Department of Labor to impose a penalty of no more than $500 for each violation of the employment agency laws. This small and optional penalty has proved ineffective. The existing General Business law also makes it exceedingly difficult for job seekers to hold employment agencies accountable. Job seekers cannot defend their rights if they do not understand them. This legislation requires employment agencies to provide basic and important information to job seekers about their rights. This information will empower the job seeker by allowing him or to better understand the contracts given to them by the employment agencies and seek legal action if necessary.

A study in Queens, New York conducted by New Immigrant Community Empowerment (NICE) and the Urban Justice Center (UJC) found that: 1) 81% of survey respondents who did not find a job through an agency were still charged a fee (average, $122); 2) Agencies do not inform job seekers that fees are refundable and, in violation of existing provisions, refuse to refund excess fees; 3) One third of survey respondents were offered jobs paying below the state minimum wage by agencies in violation of the New York Labor Law and the General Business law; and 4)Job seekers who receive written contracts from agencies are more likely to secure jobs and less likely to experience fraud. However, among immigrant job seekers surveyed, two thirds were not given a written contract.

Employment agency abuse affects job seekers throughout the entire state. There exist approximately 300 licensed employment agencies in New York City. Approximately 100 licensed employment agencies operate outside of the five boroughs, with many of those concentrated on Long Island and in Westchester. However, as the study cited above noted, many more unlicensed agencies operate throughout the state. It is time to provide adequate and meaningful protections to low-wage workers as they look for work across the state of New York.

Prior legislative history

2014-15: A.9742 (Moya) - Passed Assembly, not acted upon in Senate.

Fiscal implications

Undetermined.

Effective date

Immediately.

Summaries, headlines and scores are AI-generated from the official bill text. How we score bills. Source: NYS Open Legislation.