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S1958Senate2019-2020 Session

License Student Loan Servicers

Official title

“Requires the licensure of student loan servicers”

Sponsor Kevin ThomasSD-6+2 co-sponsorsAffects Finance
Status
Stricken
Impact
8/10
Significant
Passage
0%

Bill progress

Step 2 of 7

In committee · Consumer Protection

What's happening

This bill requires student loan servicers in New York to be licensed and regulated by the state, establishing standards and oversight.

Why it matters

  1. Establishes strong consumer protections for student loan borrowers. by prohibiting servicers from engaging in deceptive, unfair, or predatory practices, misapplying payments, or misrepresenting loan terms, which can help prevent common abuses in the student loan industry.

  2. Creates accountability and transparency through state oversight. by requiring detailed record-keeping, annual and special reporting, and regular examinations of servicers, making it easier for the state to monitor operations and respond to complaints or violations.

  3. Ensures continuity and fairness in loan servicing transitions. by mandating that borrower benefits (like interest rate reductions or fee waivers) and payment records transfer to new servicers when loans are sold or reassigned, reducing the risk that borrowers lose out on promised benefits or face administrative errors.

  4. Provides mechanisms for enforcement and penalties. including fines, license suspension or revocation, and restitution to borrowers—giving the state significant tools to deter and address misconduct, which may increase trust in the student loan system for New Yorkers.

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Who cares

Headline styles

License Student Loan Servicers

Plain English, a few words. Used as the page title.

Sponsors

Primary sponsor
Kevin Thomas

Senator · Senate District 6

Chair, Consumer Protection

History

  1. Recommit, enacting clause stricken
  2. Referred to consumer protection
  3. Reported and committed to banks
  4. Committee discharged and committed to consumer protection
  5. Referred to banks

Full text

12 pagesUnderlined is new[Struck] is removedOfficial text on nysenate.gov ↗

STATE OF NEW YORK

1958

2019-2020 Regular Sessions

IN SENATE

January 18, 2019

Introduced by Sen. THOMAS -- read twice and ordered printed, and when printed to be committed to the Committee on Banks

AN ACT to amend the banking law, in relation to requiring the licensure of student loan servicers

The People of the State of New York, represented in Senate and Assembly, do enact as follows:

Section 1. The banking law is amended by adding a new article 14-A to read as follows:

ARTICLE XIV-A

STUDENT LOAN SERVICERS Section 710. Definitions.

711. Licensing.

712. Application for a student loan servicer license; fees.

713. Application process to receive license to engage in the

business of student loan servicing.

714. Changes in officers and directors.

715. Changes in control.

716. Grounds for suspension or revocation of license.

717. Books and records; reports and electronic filing.

718. Rules and regulations.

719. Prohibited practices.

720. Servicing student loans without a license.

721. Responsibilities.

722. Examinations.

723. Penalties for violation of this article.

724. Severability of provisions.

725. Compliance with other laws.

§ 710. Definitions. 1. "Applicant" shall mean any person applying for a license to be a student loan servicer.

2. "Borrower" shall mean any resident of this state who has received a student loan or agreed in writing to pay a student loan or any person

EXPLANATION--Matter in italics (underscored) is new; matter in brackets

[ ] is old law to be omitted.

LBD01465-02-9

S. 1958 2

who shares a legal obligation with such resident for repaying a student loan.

3. "Borrower benefit" shall mean an incentive offered to a borrower in connection with the origination of a student loan, including but not limited to an interest rate reduction, principal rebate, fee waiver or rebate, loan cancellation, or cosigner release.

4. "Exempt organization" shall mean any banking organization, foreign banking corporation, national bank, federal savings association, federal credit union, or any bank, trust company, savings bank, savings and loan association, or credit union organized under the laws of any other state.

5. "Person" shall mean any individual, association, corporation, limited liability company, partnership, trust, unincorporated organization, or any other entity.

6. "Servicer" or "student loan servicer" shall mean a person licensed pursuant to section seven hundred eleven of this article to engage in the business of servicing any student loan of a borrower.

7. "Servicing" shall mean:

(a) receiving any payment from a borrower pursuant to the terms of any student loan;

(b) applying any payment to a borrower's account pursuant to the terms of a student loan or the contract governing the servicing of any such loan;

(c) providing any notification of amounts owed on a student loan by or on account of any borrower;

(d) during a period when a borrower is not required to make a payment on a student loan, maintaining account records for the student loan and communicating with the borrower regarding the student loan on behalf of the owner of the student loan promissory note;

(e) interacting with a borrower with respect to or regarding any attempt to avoid default on the borrower's student loan, or facilitating the activities described in paragraph (a) or (b) of this subdivision; or

(f) performing other administrative services with respect to a borrower's student loan.

8. "Student loan" shall mean any loan to a borrower to finance postsecondary education or expenses related to postsecondary education.

§ 711. Licensing. 1. No person shall engage in the business of servicing student loans owed by one or more borrowers residing in this state without first being licensed by the superintendent as a student loan servicer in accordance with this article and such regulations as may be prescribed by the superintendent.

2. The licensing provisions of this subdivision shall not apply to any exempt organization.

§ 712. Application for a student loan servicer license; fees. 1. The application for a license to be a student loan servicer shall be in writing, under oath, and in the form prescribed by the superintendent. Notwithstanding article three of the state technology law or any other law to the contrary, the superintendent may require that an application for a license or any other submission or application for approval as may be required by this article be made or executed by electronic means if he or she deems it necessary to ensure the efficient and effective administration of this article. The application shall include a description of the activities of the applicant, in such detail and for such periods as the superintendent may require, including:

S. 1958 3

(a) an affirmation of financial solvency noting such capitalization requirements as may be required by the superintendent, and access to such credit as may be required by the superintendent;

(b) a financial statement prepared by a certified public accountant, the accuracy of which is sworn to under oath before a notary public by an officer or other representative of the applicant who is authorized to execute such documents;

(c) an affirmation that the applicant, or its members, officers, partners, directors and principals as may be appropriate, are at least twenty-one years of age;

(d) information as to the character, fitness, financial and business responsibility, background and experiences of the applicant, or its members, officers, partners, directors and principals as may be appropriate; and

(e) any additional detail or information required by the superintendent.

2. An application to become a student loan servicer or any application with respect to a student loan servicer shall be accompanied by a fee as prescribed pursuant to section eighteen-a of this chapter.

§ 713. Application process to receive license to engage in the business of student loan servicing. 1. Upon the filing of an application for a license, if the superintendent shall find that the financial responsibility, experience, character, and general fitness of the applicant and, if applicable, the members, officers, partners, directors and principals of the applicant are such as to command the confidence of the community and to warrant belief that the business will be operated honestly, fairly, and efficiently within the purpose of this article, the superintendent shall thereupon issue a license in duplicate to engage in the business of servicing student loans described in section seven hundred ten of this article in accordance with the provisions of this article. If the superintendent shall not so find, the superintendent shall not issue a license, and the superintendent shall so notify the applicant. The superintendent shall transmit one copy of a license to the applicant and file another copy in the office of the department of financial services. Upon receipt of such license, a student loan servicer shall be authorized to engage in the business of servicing student loans in accordance with the provisions of this article. Such license shall remain in full force and effect until it is surrendered by the servicer or revoked or suspended as hereinafter provided.

2. The superintendent may refuse to issue a license pursuant to this article if he or she shall find that the applicant, or any person who is a director, officer, partner, agent, employee, member or substantial stockholder of the applicant:

(a) lacks the good moral character and general fitness such as to warrant belief that the licensed entity would be operated honestly, fairly and efficiently within the purposes of this article;

(b) has had a license or registration revoked by the superintendent or any other regulator or jurisdiction;

(c) has been an officer, director, partner, member or substantial stockholder of an entity which has had a license or registration revoked by the superintendent or any other regulator or jurisdiction; or

(d) has been an agent, employee, officer, director, partner or member of an entity which has had a license or registration revoked by the superintendent where such person shall have been found by the superintendent to bear responsibility in connection with the revocation.

S. 1958 4

3. The term "substantial stockholder", as used in this section, shall be deemed to refer to a person owning or controlling directly or indirectly ten per centum or more of the total outstanding stock of a corporation.

§ 714. Changes in officers and directors. Upon any change of any of the executive officers, directors, partners or members of any student loan servicer, the student loan servicer shall submit to the superintendent the name, address, and occupation of each new officer, director, partner or member, and provide such other information as the superintendent may require.

§ 715. Changes in control. 1. It shall be unlawful, except with the prior approval of the superintendent, for any action to be taken which results in a change of control of the business of a student loan servicer. Prior to any change of control, the person desirous of acquiring control of the business of a student loan servicer shall make written application to the superintendent and pay an investigation fee as prescribed pursuant to section eighteen-a of this chapter to the superintendent. The application shall contain such information as the superintendent, by rule or regulation, may prescribe as necessary or appropriate for the purpose of making the determination required by subdivision two of this section. Such information shall include, but not be limited to, the information and other material required for a student loan servicer by subdivision one of section seven hundred twelve of this article.

2. The superintendent shall approve or disapprove the proposed change of control of a student loan servicer in accordance with the provisions of section seven hundred thirteen of this article.

3. For a period of six months from the date of qualification thereof and for such additional period of time as the superintendent may prescribe, in writing, the provisions of subdivisions one and two of this section shall not apply to a transfer of control by operation of law to the legal representative, as hereinafter defined, of one who has control of a student loan servicer. Thereafter, such legal representative shall comply with the provisions of subdivisions one and two of this section. The provisions of subdivisions one and two of this section shall be applicable to an application made under this section by a legal representative. The term "legal representative", for the purposes of this subdivision, shall mean a person duly appointed by a court of competent jurisdiction to act as executor, administrator, trustee, committee, conservator or receiver, including a person who succeeds a legal representative and a person acting in an ancillary capacity thereto in accordance with the provisions of such court appointment.

4. As used in this section the term "control" means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of a student loan servicer, whether through the ownership of voting stock of such student loan servicer, the ownership of voting stock of any person which possesses such power or otherwise. Control shall be presumed to exist if any person, directly or indirectly, owns, controls or holds with power to vote ten per centum or more of the voting stock of any student loan servicer or of any person which owns, controls or holds with power to vote ten per centum or more of the voting stock of any student loan servicer, but no person shall be deemed to control a student loan servicer solely by reason of being an officer or director of such student loan servicer. The superintendent may in his discretion, upon the application of a student loan servicer or any person who, directly or indirectly, owns, controls or holds with

S. 1958 5

power to vote or seeks to own, control or hold with power to vote any voting stock of such student loan servicer, determine whether or not the ownership, control or holding of such voting stock constitutes or would constitute control of such student loan servicer for purposes of this section.

§ 716. Grounds for suspension or revocation of license. 1. The superintendent may revoke any license to engage in the business of a student loan servicer issued pursuant to this article if a determination has been made, after notice and a hearing, that:

(a) a servicer has violated any provision of this article, any rule or regulation promulgated by the superintendent under and within the authority of this article, or any other applicable law;

(b) a servicer engages in fraud, intentional misrepresentation, or gross negligence in servicing a student loan;

(c) the competence, experience, character, or general fitness of the servicer, an individual controlling, directly or indirectly, ten percent or more of the outstanding interests, or any person responsible for servicing a student loan for the servicer indicates that it is not in the public interest to permit the servicer to continue servicing student loans;

(d) the servicer is insolvent, suspends payment of its obligations, or makes a general assignment for the benefit of its creditors; or

Reflowed for reading: line numbers and page breaks removed. Cite the official text.

Sponsor's memo

Title of bill

An act to amend the banking law, in relation to requiring the licensure of student loan servicers

Purpose or general idea of bill

This bill would require student loan servicers to obtain a license from the department of financial services.

Summary of provisions

Section one of the bill amends the banking law by adding a new article 14-A in relation to requiring student loan servicers to obtain a license. The bill requires servicers to apply to the department of financial services in order to engage in the business of servicing student loans. The bill prohibits certain practices by servicers that could defraud or mislead borrowers and empowers the department to revoke a license if, after a hearing, is found to have violated the provisions of the law.

Section two of the bill amends section 36 of the banking law as it relates to adding student loan servicers to the list of entities that the superintendent may examine.

Section three of the bill amends section 39 of the banking law as it relates to adding student loan servicers to the list of entities subject to an order of the superintendent.

Section four of the bill amends section 44 of the banking law as it relates to adding student loan servicers to the list of entities that are subject to penalties by the superintendent.

Section five of the bill relates to the effective date.

Justification

According to a 2016 report by the Comptroller, New York student loan debt is over $82 billion and growing exponentially. Over the past decade student loan debt in New York has grown by 112%; creating financial challenges for many New Yorkers.

There are several large non-bank entities that service federal student loans that are responsible for collecting payments, offering support services, and consulting on repayment plans. These entities should be licensed and regulated to ensure that they are not engaging in deceptive consumer practices such as misleading the borrower, misapplying payments, or submitting false information to credit agencies.

Recently, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit against one of the largest student loan servicers in the coun- try. The lawsuit alleged that the servicer committed several violations against borrowers including misleading consumers resulting in higher repayment amounts. In the response to the CFPB lawsuit, the servicer stated that as the loan servicers, there is "no expectation to act in the interest of the consumer." They clarified that they only have a duty to act in the interest of the lender. This is a stark example of why we need oversight over entities that are servicing student loans. They should act in a fair and transparent manner with borrowers.

Prior legislative history

S.6589 of 2017 - Referred to Rules S.6589 of 2018 - Referred to Banks

Fiscal implications for state and local governments

Minimal.

Effective date

This act shall take effect on the one hundredth eightieth day after it shall have become law.

Summaries, headlines and scores are AI-generated from the official bill text. How we score bills. Source: NYS Open Legislation.