What's happening
This bill requires appliance repair businesses to refund estimate charges and cover damages if unnecessary repairs are recommended.
Why it matters
Increases consumer protection by making appliance repair businesses financially responsible if they recommend unnecessary repairs, including requiring refunds for estimate charges when no repair was actually needed.
Holds repair businesses legally accountable for the accuracy of their repair estimates and recommendations, effectively treating estimates as a warranty that could expose them to liability for both direct and indirect damages suffered by the consumer.
May deter unscrupulous or hasty repair recommendations, encouraging more thorough diagnostics and honest business practices, which could raise trust and quality in the appliance repair industry.
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Who cares
Headline styles
Guarantee Appliance Repair Warranties
Plain English, a few words. Used as the page title.
Sponsors
No co-sponsors yet.
History
- Enacting clause stricken
- Referred to consumer affairs and protection
- Referred to consumer affairs and protection
Full text
1 pageUnderlined is new[Struck] is removedOfficial text on nysenate.gov ↗
STATE OF NEW YORK
2527
2019-2020 Regular Sessions
IN ASSEMBLY
January 23, 2019
Introduced by M. of A. GANTT -- read once and referred to the Committee on Consumer Affairs and Protection
AN ACT to amend the general business law, in relation to home or business visits to repair appliances or equipment
The People of the State of New York, represented in Senate and Assembly, do enact as follows:
Section 1. The general business law is amended by adding a new section 395-c to read as follows:
§ 395-c. Reliance upon the advice of an appliance repair business. In any case where a consumer is charged for a written estimate wherein a person engaged in the business of repairing household appliances provides a detailed statement estimating the parts and costs necessary to repair such an appliance, and relying upon such estimate the consumer purchases such parts, such consumer shall be entitled to a full and complete refund of the estimate charge in the event the part removed from the appliance was, in fact, in good working condition. Any such repair business shall be deemed to have warranted such estimate and recommendations, and shall be liable for any actual and consequential damages incurred by a consumer who relied upon such estimate.
§ 2. This act shall take effect on the first of January next succeeding the date on which it shall have become a law.
EXPLANATION--Matter in italics (underscored) is new; matter in brackets
[ ] is old law to be omitted.
LBD00735-01-9
Reflowed for reading: line numbers and page breaks removed. Cite the official text.
Summaries, headlines and scores are AI-generated from the official bill text. How we score bills. Source: NYS Open Legislation.